{"id":8460,"date":"2025-07-16T15:24:28","date_gmt":"2025-07-16T15:24:28","guid":{"rendered":"https:\/\/morskysvet.cz\/?p=8460"},"modified":"2025-10-20T12:17:46","modified_gmt":"2025-10-20T12:17:46","slug":"reklamacni-rad","status":"publish","type":"post","link":"http:\/\/morskysvet.cz\/en\/reklamacni-rad\/","title":{"rendered":"Reklama\u010dn\u00ed \u0159\u00e1d"},"content":{"rendered":"<p><strong>Reklama\u010dn\u00ed \u0159\u00e1d<\/strong><\/p>\n\n\n\n<p>Tento reklama\u010dn\u00ed \u0159\u00e1d upravuje zp\u016fsob uplatn\u011bn\u00ed pr\u00e1v z vadn\u00e9ho pln\u011bn\u00ed p\u0159i n\u00e1kupu vstupenek prost\u0159ednictv\u00edm e-shopu spole\u010dnosti&nbsp;<strong>Mo\u0159sk\u00fd sv\u011bt s.r.o.<\/strong><\/p>\n\n\n\n<p><strong>1.&nbsp;<\/strong><strong>Vady slu\u017eeb<\/strong><\/p>\n\n\n\n<p>\u2022&nbsp;Vzhledem k povaze produktu (vstupenky na kulturn\u00ed akci) nelze reklamovat ji\u017e vyu\u017eitou \u010di propadlou vstupenku.<\/p>\n\n\n\n<p>\u2022&nbsp;Reklamaci je mo\u017en\u00e9 uplatnit pouze v p\u0159\u00edpad\u011b technick\u00e9 chyby, nap\u0159\u00edklad:<\/p>\n\n\n\n<p>\u2022&nbsp;nedoru\u010den\u00ed vstupenky po uhrazen\u00ed,<\/p>\n\n\n\n<p>\u2022&nbsp;nefunk\u010dn\u00ed vstupenka (nap\u0159. ne\u010diteln\u00fd QR k\u00f3d),<\/p>\n\n\n\n<p>\u2022&nbsp;jin\u00e9 chyby zp\u016fsoben\u00e9 na stran\u011b prod\u00e1vaj\u00edc\u00edho.<\/p>\n\n\n\n<p><strong>2.&nbsp;<\/strong><strong>Postup reklamace<\/strong><\/p>\n\n\n\n<p>Reklamaci je nutn\u00e9 uplatnit bez zbyte\u010dn\u00e9ho odkladu po zji\u0161t\u011bn\u00ed vady prost\u0159ednictv\u00edm e-mailu na&nbsp;sea-world@seznam.cz.<\/p>\n\n\n\n<p>Reklamace mus\u00ed obsahovat:<\/p>\n\n\n\n<p>\u2022&nbsp;jm\u00e9no a kontaktn\u00ed \u00fadaje z\u00e1kazn\u00edka,<\/p>\n\n\n\n<p>\u2022&nbsp;\u010d\u00edslo objedn\u00e1vky,<\/p>\n\n\n\n<p>\u2022&nbsp;popis probl\u00e9mu,<\/p>\n\n\n\n<p>\u2022&nbsp;p\u0159\u00edpadn\u011b p\u0159ilo\u017een\u00fd doklad nebo printscreen (nap\u0159. chyby p\u0159i doru\u010den\u00ed).<\/p>\n\n\n\n<p><strong>3.&nbsp;<\/strong><strong>Vy\u0159\u00edzen\u00ed reklamace<\/strong><\/p>\n\n\n\n<p>\u2022&nbsp;Reklamaci vy\u0159izujeme bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji do 14 dn\u016f.<\/p>\n\n\n\n<p>\u2022&nbsp;V p\u0159\u00edpad\u011b opr\u00e1vn\u011bn\u00e9 reklamace m\u016f\u017ee b\u00fdt vstupenka znovu zasl\u00e1na, nahrazena nebo nahrazen\u00e1 jin\u00fdm \u0159e\u0161en\u00edm dle dohody.<\/p>\n\n\n\n<p><strong>4.&nbsp;<\/strong><strong>Kontakt pro reklamace<\/strong><\/p>\n\n\n\n<p><strong>Mo\u0159sk\u00fd sv\u011bt s.r.o.<\/strong><br>E-mail:&nbsp;sea-world@seznam.cz<br>Adresa: Prodlou\u017een\u00e1 250\/33, 159 00 Praha 5<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Reklama\u010dn\u00ed \u0159\u00e1d Tento reklama\u010dn\u00ed \u0159\u00e1d upravuje zp\u016fsob uplatn\u011bn\u00ed pr\u00e1v z vadn\u00e9ho pln\u011bn\u00ed p\u0159i n\u00e1kupu vstupenek prost\u0159ednictv\u00edm e-shopu spole\u010dnosti&nbsp;Mo\u0159sk\u00fd sv\u011bt s.r.o. 1.&nbsp;Vady slu\u017eeb \u2022&nbsp;Vzhledem k povaze produktu (vstupenky na kulturn\u00ed akci) nelze reklamovat ji\u017e vyu\u017eitou \u010di propadlou vstupenku. \u2022&nbsp;Reklamaci je mo\u017en\u00e9 uplatnit pouze v p\u0159\u00edpad\u011b technick\u00e9 chyby, nap\u0159\u00edklad: \u2022&nbsp;nedoru\u010den\u00ed vstupenky po uhrazen\u00ed, \u2022&nbsp;nefunk\u010dn\u00ed vstupenka (nap\u0159. ne\u010diteln\u00fd [&hellip;]<\/p>","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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